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WILMINGTON, NC (WWAY) — Some Wilmington residents are having trouble getting answers about why their yard waste is piling up and not getting picked up. They say the branches have been sitting in the yard for almost a month.

“It’s really frustrating when you spend some money trying to do some upkeep on your yard, and we’ve planted some seed, and then we have this here killing the other grass underneath it,” Gabrielle Steele said.

Steele said she’s tried repeatedly to get the City of Wilmington to pick up the growing pile of debris sitting in front of her house on Holbrooke Avenue. She said her neighbors have also complained about their yard waste.

While we were on the street, solid waste employees came to clean up the smaller pile across the street, but left steele’s stack of sticks still lying there.

“Piles a little larger than normal, they don’t get picked up, because we have a certain number of residents, over 300 residents on each truck, that we do a day, so if the pile is a little larger, then we have a truck called a boom truck for things a little heavier than normal,” worker Andre Easter said. “We have another truck that comes. You have to set an appointment with that truck, and it comes in and will pick up your debris.”

Easter makes it sound simple, but Steele said it hasn’t been so easy. She said the first couple times she called, she was told she was on a pick-up list, but recently, the city told her the boom truck is broken, which Easter confirmed.

Steele said she’s never had a problem before, and she’s willing to work with the city to see the debris gone, but she said the communication is lacking.

“Just maybe a better response from them, just working with us to see how we can resolve it. I guess it’s just been the lack of response from them except for that it’s just broken, and they don’t have answers as to when it will be removed,” Steele said.

Easter said, “We want to help everybody out and keep the city clean, ok? So that’s our job, and we’re trying to do our job.”

We called the city to find out more about the boom truck. Bill Reed with the solid waste department said it’s in the shop and will hopefully be up and running as early as next week.

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8 Comments on "ONLY ON 3: Wilmington residents frustration grows with piles of yard trash"

2015 years 10 months ago

The garbage men left my recycling on the front curb because it wasn’t close enough to the curb. (Less then 5 feet) Six calls, and two supervisors later they insisted that the trash will be picked up. 21 days later trash was still sitting there, so it went into the regular garbage can.

2015 years 10 months ago

There seems to be a problem with your story.

Are you talking Trash? no pun intended!

Or Recylcling?

I assume that you did not put your tote at the curb and decided to eventually put what would have been recycling into the trash 21 days later…

Now, the problem with YOUR side of the story is that the trash man commeths once per week,right???

3 X 7 = 21 days

..so are you stating that the trash man deliberately MISSED picking up your recycling tote for 3 weeks???

OH, WAIT a Minute, BUT, THEN…..You readily admit that you didn’t put the thing WHERE it was suppossed to be, right?…Why Not? SO IT WAS YOUR FAULT.

I guess you showed them that you don’t have to do it their way…but just remember, these people are PAID to Pick up your Garbage, YoUR Trash, Your Recycling, your ABSOLUTELY ridiculous massive mounds of shrubbery that reaches to the high heavens, etc.,

But, they are NOT PAID to Read your Mind when you don’t comply with putting the bin where it is supposed to be/

Try to follow the rules, and be nice to the people who are some of America’s Hardest Workers… Be NICE…if just for Old Times Sake!

“Hey! Garbage Men”, or for the P.C. leftwing loons who log on, “Hey Trash Haulers… Your Business is Always Picking Up”, and You DO A GREAT JOB! …except those times when you couldn’t figure out WHERE the people put their trash because they didn’t have it at the curbside on their day or before 6am, or whatever???

2015 years 10 months ago

Was it on your private property or on the easement? Municipal workers are not allowed on private property.

2015 years 10 months ago

I have to disagree. The workers that come to my home rain or shine to haul away my family’s “garbage” are not lazy! When there have been times where something was missed it was due to my lack of procedures. Once, I placed paint out for pickup. The workers left it. BUT, they took the effort to come to my door and explain what I neded to do in order for them to take it the next week. In general, between garbage, recyclables, and bulk pick up there hasn’t been anything that they have not picked up. I often tell people that the services provided by these guys is about the only thing good about living within the city limits!

2015 years 10 months ago

How lazy are they, think about them out there busting their butts picking up about THOUSANDS of pounds of debris, everyday! They work in the sun, the rain, the heat, the cold, and even the snow.
Take a look around town on Monday, they even work on holidays.
I would say you are the lazy one who can’t take your recycling all the way to the curb.

Guest too
2015 years 10 months ago

I’m sorry – I just have to say something. These workers are not lazy as far as I can tell. With all the garbage, recycling, yard trash and dead animals these guys see in a day I think they are doing a great job. Wonder how many of these boom trucks the city has. With all the cuts in budget they probably only have one. I know that they have waited for me once or twice while I ran out in my bathrobe with my recycling, and they are working no matter what the weather is. Plus I think sanitation worker jobs can be just as dangerous as policemen or firemen – I remember hearing awhile back about a worker who lost both legs because a driver wasn’t paying attention.

2015 years 10 months ago

Why does this woman look so PROUD of her big heap of dead trees? Is it because she piled it up to the height of her neighbors roof in the background?

Is it because she worked hard one day out of the last 5 years to cut all of her trees down? This seems to be a lot of people’s idea of how to put the giant, tangled limbs, branches and full trunks to the curb.

NO WONDER the City’s boom Truck is Broken, if this is any indication.

HEY, another thing, these workers are not to be called lazy. I resent that and I do NOT know ONE of them. I ALWAYS see these City Workers Busting their A$$es on huge heaps of tangled messes, and just shake my head in utter disbelief at how thoughtless people can be at times, Not All the time….

I remember a time when people trimmed a tree or two, a few shrubs and tied it together with a string, with regard for the hard-working men. NOT anymore, as everyone laments, “I PAY TAXES”.
Well, yes you do, but have you forgotten to use your God given common sense and human regard?

Just imagine how intense it would be IF EVERYONE DID THIS!

I rode through the neighborhood south of Long Leaf just yesterday on my way to the Haliburton City Park.
WWAY, your timing is incredible, Pine Valley truthfully looked like Beiruit, or the way that the City and County appear when a massive cleanup effort takes place due to natural disasters like recent Hurricanes.

WHAT A MESS!!!….I just rode through being thankful that I didn’t have to clean up what CLEARLY should have been
removed by Davy Tree or one of the companies who cut and REMOVE trees.

Again, It is absolutely NO WONDER the City’s Boom Truck is broken.

But, don’t be FRUSTRATED as the headline reads, for Heaven’s Sake, don’t worry, YOUR Taxes will pay for it! And for THAT ~ You can BE PROUD!!!

2015 years 10 months ago

there go your city taxes at work!…or not! Let all of us on the fringes of Wilmington city limits…PRAY there aren’t enough idiots to allow annexation!


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