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After Daniel Whitfield lost his job, his family began to run low on food and let the water bill go for a couple months. He owed more than $ 800 to the Cape Fear Public Utility Authority when his water was cut off.

“I caught up half way,” Whitfield said. “They came and put the meter back in, and then when we decided we couldn’t catch up on this amount the Cape Fear guys kept coming out here taking the meter, putting it back in, back and forth, back and forth, so I said just turn that account into collections, and we’ll open up another account.”

Whitfield says his water was shut on and off at least ten times, and each time someone from the
CFPUA came out he was charged $ 50.

When he began receiving unemployment benefits, he tried to clear his debt. “I tried to pay the bill, and they wouldn’t take the money,” Whitfield explained. “The manager in the billing department said he will not take payment from me. I said, ‘this is the time I’ve been waiting on. I’ve got my unemployment, and I’m ready to pay you. We need water in this house’.”

Whitfield says CFPUA also said it would not take the money because he was being investigated for allegedly tampering with the water meter by turning the water back on himself. Whitfield says he had the water legally through a different account in his girlfriend’s name.

Regardless he faces a possible arrest for something he believes is just a giant misunderstanding. Right now his only worry is not having water.

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39 Comments on "ONLY ON 3: Man has water shut off by CFPUA, could face arrest"

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2015 years 11 months ago

I’m glad to hear you were pro-active in pawning your personal items and seeking assistance from multiple organizations. I give you credit for putting yourself out there and trying.

If you are a full time, on-line student, you’re racking up high bills and/or student loans. I did that myself until recently. Being a full time student is a great deterrent to getting a full time job. You might want to consider postponing school until you can get yourself out of this financial situtation, find a job (full or 2 part time), pay off your bills, and then… Read more »

Daniel Whitfield
2015 years 11 months ago

I have pawned my firearms, two computers, thousands of dollars worth of automotive tools, got DSS to $300.00 of the light bill, (dss only helps out one time per fiscal year, in the amt. of no more than $300.00, Thank you), applied for payday loans, disability, food stamps, patient assistance programs….more than other people know about!
CFPUA refused to offer payment plans, which is why I tried to pay full amount on benefit back pay from unemployment, they still refused!!
Local churches get there funding from members, whom are not all entirely rich, besides, there are others w/o a shelter…im not… Read more »

2015 years 11 months ago

There are several organizations he could have contacted for help in paying his water bill. CFPUA also has a payment plan available.

(1) First Call For Help 910-397-0497 or 910-397-2945
(2) Salvation Army
(3) Dept. of Social Services
(4) Local churches
(5) American Red Cross

These are just a few organizations that I could think of right off the top of my head. I’m sure there are many others that he could find on the internet (I know he has a computer because he responded earlier online). If all else fails, he could pawn some items or go to Labor Ready for part… Read more »

2015 years 11 months ago

The guy lost his job. He had no income. What’s he supposed to do? Deal drugs to pay the water bill? Why don’t they have some sort of hardship fund to help people out in bad times. If he couldn’t pay the water bill, how the heck is he supposed to pay the $50 fee’s over and over. This just snow balled the situation. Give the guy a break. I hope he doesn’t have kids in the house. How quickly our lives change at the loss of a job. Very sad… Read more »

2015 years 11 months ago

They are the worst crooks around. They are a money hungry group of folks who have no compassion, nor are their customer service skills worth any merit. They send bills when they want to with no rhyme or reason. They are horrible. Hang in there, man, I’m sure you’ll find alot of folks around here who will rally with you. Their really making a bad name for themselves… Crooks

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