TROUBLESHOOTERS UPDATE: Concert refund finally arrives


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Submitted: Wed, 08/10/2011 - 10:15pm
Updated: Thu, 08/11/2011 - 12:00am
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WILMINGTON, NC (WWAY) — Our TROUBLESHOOTERS are getting results and the money is in the bank for a woman we met last month, who was waiting on a refund.

Theresa Washington spent $224 on three VIP tickets to the Keith Sweat concert at UNCW. That concert was cancelled. Washington’s refund never arrived.

We contacted the concert’s promoter, Tyrone Roberts with Roberts Entertainment Group, who promised to look into it. We are happy to report Washington received a money order for the full amount one week after we made that call.

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15 Comments on "TROUBLESHOOTERS UPDATE: Concert refund finally arrives"


GuestAngie
2015 years 8 months ago

I haven’t received my refund me and my cousin is still
L waiting

GuestTICKETREFUND
2015 years 8 months ago

We’re confused, we still dont have our refund !!! And the (919)330-6922 phone number has been disconnected…….SO MUCH FOR THE REST OF OUR REFUNDS !!!!! WE GOT SCREWED, REAL BAD !!!

Christina
2015 years 8 months ago

If you used a Visa or Visa Debit card dispute the charges with your financial institution. All purchases are backed by VISA!

MISS. LOCKE
2015 years 8 months ago

I too have not received a refund for these concert tickets. In the beginning he was keeping in contact with me but from there phone calls were not being answered nor were they being returned.I feel the only reason she received her money as quickly as she did was because she went public with it. I need some answers with who I could talk with about this matter. If anyone have information with how to get in contact with Tyrone Roberts or what steps I need to take in order to get my money back please email me.It’s time out for scams. my patience have worn out. Thank you in advance.

GuestLee
2015 years 8 months ago

Glad to know that somebody is doing well in this economy. That $224 would feed me and my son for over a month….or it could buy me about six tanks of gas.

Guestjustplainbroke
2015 years 8 months ago

I so agree with you. I was thinking how that would pay half my monthly bills! Sure I’m glad the money was refunded finally! I would definitely want my money back. No need for things to get mean, just because you said what you did. Some people have no tolerance nor understanding of “hard times.”

Guest227
2015 years 8 months ago

Get a Job GuestLee!! People are allowed to spend their money how they so choose. When you get a job, buy your own food,gas,etc instead of being jealous of working class Americans!!! It’s great people can still enjoy life despite the economy. I am Glad Ms. Washington got her money back, because I am sure she worked hard for it. She deserves to have fun with HER money:)

Good Luck finding a job GuestLee!!

blue
2015 years 8 months ago

How can it be legal for these pieces of scum to keep hard working people’s money without delivering an agreed upon good/service? That is just not right!

GuestLee
2015 years 8 months ago

You know nothing about my life or my circumstances. I’m fighting debilitating and life threatening illnesses that have drained my savings and are causing me to watch every penny. It could happen to you too some day. I really hope when it does that you receive a vicious, hateful, sarcastic note from an a$$hole who thinks he is better than you and tries to make you feel worthless and stupid. It couldn’t happen to a nice guy.

GuestLee
2015 years 8 months ago

I have a job. I’ve been working 40 hours a week for the past 40 years, probably way before you were even born. You sound so childish – or uneducated. Grow up and stop making assumptions; it makes you look like an a$$.

Guest227
2015 years 8 months ago

Wow!!! You have a job and still cannot afford food and gas for you and your son.. No my dear you are the uneducated one!! Consider this topic of your pathetic life closed. I have nothing else to say to you. Again, good luck finding a BETTER job and good day to you.

Still Waiting for Our Money
2015 years 8 months ago

WWAY, are you going to do a follow up to this story? This crook has had more than enough time to return everyone’s money. We are still waiting. I have found some information from various online sources that may be his address. It would be great if he could get caught on tape for an exclamation of why he is still witholding people’s hard earned money for a fake concert.

Correction to my comment
2015 years 8 months ago

Sorry, that should be *explanation* at the end not excamation. I was typing too fast.

WE GOT SUCKERED !!!!
2015 years 8 months ago

YOUR RECENT REPORT ON THIS WAS BEYOND MISLEADING !!! WHAT ABOUT THE OTHER 6000 TICKET BUYERS ?? YOUR TROUBLESHOOTER SEGMENT MADE IT SEEM LIKE “WWAY SAVED THE DAY” AFTER JUST ONE PERSON RECEIVED A REFUND……

TAKE A BREAK FROM THE R.C SOLES DRAMA AND LOOK INTO THIS A LITTLE FURTHER…

(i wish anchor Ann McAdams was still there).

Dawn Farrell
2015 years 8 months ago

I also bought two tickets for the VIP experience for this concert. Haven’t received refund yet. I did call and was told of the problems they had sorting out the “mess”. I was also told they would appreciciate being patient while they do the refunds….they mentioned that once they do get them out, a $50 gift certificate might be sent too.
I guess we’ll see…unitl then my $130.00 will sit in limbo.