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WILMINGTON, NC (WWAY) — Our TROUBLESHOOTERS are getting results and the money is in the bank for a woman we met last month, who was waiting on a refund.

Theresa Washington spent $224 on three VIP tickets to the Keith Sweat concert at UNCW. That concert was cancelled. Washington’s refund never arrived.

We contacted the concert’s promoter, Tyrone Roberts with Roberts Entertainment Group, who promised to look into it. We are happy to report Washington received a money order for the full amount one week after we made that call.

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