THIS INFORMATION FROM A NEWS RELEASE SENT TO THE WWAY NEWSCHANNEL 3 NEWSROOM
(New Hanover County)– New Hanover County 911 telephone lines have been restored and are functioning as expected.
Earlier this morning, the 911 Center encountered an outage as a result of a generator failure. AT&T, who maintains the County’s 911 system, responded and was able to correct the generator issue.
During this outage, all 911 calls were received and processed by the 911 Center using a back-up system.