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UPDATE MONDAY, 12:50 p.m.: On Saturday, March 10, 2012, a water main break on River Road interrupted service to about 200 customers in a small section of New Hanover in River Oaks, the Sanctuary, Rouen Court and scattered homes on River Road. Aqua North Carolina, Inc. (Aqua) repaired the 8-inch water main and restored service to affected customers by 8 p.m. Saturday. A precautionary boil water advisory was issued until tests could be performed on water samples collected after the repair was completed. Those test results, received today, showed no bacteria, and Aqua has lifted the precautionary boil water advisory effective today. Customers no longer need to boil water used for consumption.

Customers can contact Aqua’s customer service by phone at 1.877.987.2782 or visit the website at www.aquaamerica.com for more information.


WILMINGTON, NC (NEWS RELEASE) — Aqua North Carolina, Inc. (Aqua) crews have been on site this afternoon working to repair an 8-inch water main break along River Road. Aqua expects to have repairs made and water service restored by 8 p.m.

Periods of low or no pressure in the distribution system increase the potential for the introduction of bacteria into the water system. Therefore, the Division of Environmental Health advises that, when water service is restored, customers must boil all water used for human consumption (including drinking, making ice, brushing teeth, washing dishes and food preparation) or used bottled water. Vigorous boiling for one (1) minute should kill any disease-causing organisms that might be present in the water. Water for bathing, washing or outside use does not need to be boiled.

Once water service is restored, Aqua will flush the water main to ensure that adequate chlorine levels are re-established. In addition, Aqua will collect water samples to verify the absence of bacteria that might have been introduced into the water system during the break and repairs. We expect to have the results of those water samples on Monday, March 12, 2012. When test results are clear, Aqua will issue another press release indicating that it is no longer necessary to continue to boil your water.

This boil water advisory affects an estimated fewer than 500 customers in River Oaks, the Sanctuary, Rolling Court and scattered homes along River Road. These customers lost water service today and must boil their water before consumption when service is restored.

Customers can call Aqua customer service toll-free at (877) 987-2782.

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6 Comments on "UPDATE: Boil water advisory ends for Aqua North Carolina customers along River Road"

2015 years 9 months ago

Wilmington and the Cape Fear region have a lot to offer for the weekender and vacationer. We have attraction to the beaches, rivers, golf, NC battleship, riverfront, parades, festivals, fireworks, music cookouts, museums and arts, gardens, and more shopping than you can do in a life time. Come on down….… The trap is set. We are waiting in ambush for you.
We also have New Hanover County Sheriff, Wilmington Police, Wrightsville Beach Police, Carolina Beach Police, Kure Beach Police, NC Wildlife, Coast Guard, Helicopter, Radar, Cameras, an Army of Parking Meter People, Tow Trucks, Citizen Volunteers watching your every move, and Fines for pulling a Neighbor out of the Sand. We also have Tons of Permits, so you can do anything you want here: We’ve got one for freshwater fishing, we’ve got one for saltwater fishing, we have one if you want to sit at a picnic table in the park, and we have one if you want to drive on the beach. We have one if you want to go boating, we have one if you want to go camping, and, if you want to invite a few friends, we have one so you can have a party. And, introducing our latest service – the county can take your car and sell it at auction, so I wouldn’t recommend driving anything you want to keep.
We love your money, and we don’t care how we get it. As long as you come back.

2015 years 9 months ago

Were you just lookin for a forum to vent your spleen? Your post has nothing to do with the article. Oh, another thing…it’s like this practically everywhere in the United States. I’m guessing you’ve never lived anywhere else. I’m not saying it’s right, but this area doesn’t have a corner on the market on permits and overregulation.

One thing Wilmington (and SE NC for that matter) does lead the way on is one big collective inferiority complex.

Guest Redneck Across the River
2015 years 9 months ago

Guest 55 has said a mouthful. It is very sad if all this is true, and I have no reason to believe it is not. Sounds pretty much the norm. Is it really illegal to pull someone out of the sand?? This in itself is the most ridiculous thing I have ever heard. And to the clown that seems to think ‘ol 55 is in the wrong for venting, I guess you’re one of the so-called “sheeple” who would stick their heads in a bucket hog waste at noon every day if Big Bro told you it was the thing to do.

2015 years 9 months ago

To Guest55:

Best post I have read on this board ALL YEAR!

Guest Redneck Across the River
2015 years 9 months ago

Better watch your step, there, boy……that hog waste is slippery stuff, but, being from HWC, you already know. I assume you’re new here, simply because nobody stays on subject here, but you didn’t know. Might want to try somewhere else next time. Wouldn’t admit to eating “sheeple”, though.

2015 years 9 months ago

I recognize it when I see it, Redneck. I see quite a lot of it around here. I also know how to stay on topic.

I eat sheeple for lunch, pup.


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