WILMINGTON, NC (WWAY) — The New Hanover County Sheriff’s Office and the FBI’s Cyber Crime Task Force are warning of a telephone scam designed to allow people to gain access to your computer.
Investigators say the scam involves unidentified individuals calling random telephone numbers saying they are from Microsoft and that your computer has an issue such as: a security issue, a virus, or some software is not functioning properly.
Investigators say the callers have had strong accent, the calls were unwarranted and have been made to people who were not even near a computer, and caller ID identified the number as coming from an unrecognized area code, for example 555.
Detectives say if you receive a call in the future or have received a call like this already, contact the Internet Crime Complaint Center on-line at http://www.ic3.gov. Do not contact the FBI directly, as complaints will be forwarded by IC3 to the appropriate Law Enforcement Agency.
Law enforcement also warns you not to provide username, password or any account information over the telephone. They say you should, though, take notes on what was said or told to you during the telephone conversation. If you think the call is legitimate ask yourself did you call company X (whoever they say they are working for)? Do you even use/have the software in question? Do they have a call back telephone number that works?