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I want to apologize to people who endured a long wait to leave the Convention Center parking garage after today’s Power Breakfast.

The city of Wilmington recently added the ability to take credit card payments in the Convention Center garage. Instead of paying with cash on the way in, attendees now pay with a credit card or cash on the way out. However, with more than 500 people leaving at the same time, this process created a long delay to get out of the garage.

I want to let you know what we’re doing to avoid this happening again:

First, we plan to include the parking charge in the ticket cost for future events. Attendees will have their parking ticket stamped or receive some other form of parking validation so they do not have to pay on the way out. This should relieve congestion leaving the garage.

Second, there will not be a parking charge at Monday’s special “Power Lunch” event with Roy Williams. We asked the city of Wilmington not to charge for parking at this one event as a “make good” for the long wait attendees had today and because we can not retroactively charge people for parking who already purchased tickets. The city has so far declined this request. If the city will not cover this cost, the Business Journal will absorb it to ensure our guests are not inconvenienced again.

Please don’t hesitate to let me know if you have any further questions or concerns.

Rob Kaiser
Greater Wilmington Business Journal
(910) 343-8600 x204

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9 Comments on "Major traffic tie-up at convention center; Business Journal publisher apologizes"

2015 years 9 months ago

We have to keep asking ourselves, “What would Charleston do?”

2015 years 9 months ago

“First, we plan to include the parking charge in the ticket cost for future events”

Brilliant move!

So, how do they plan on handling those that have paid to park elsewhere, and walk or take the trolley to events, or work nearby? Stay at the Hilton with no need to park there, or fly in from the Airport, and take a taxi and you still get to pay for parking. Or, ride the bus from home or wherever?

If 4 people ride in a vehicle, do all 4 have the parking charge included in the ticket cost? An awful lot of those events – business shows, liquidation sales, etc – are low ticket cost. So, not instead of paying $5.00 to get in, you get to pay , what $13.00 whether you parked there or not?

Maybe a better idea would have been to issue a ticket on the way in. Pay when you pay your admission, and give your “paid” ticket to the attendant on the way out.

2015 years 9 months ago

What we need to ask ourselves is what will the city do?
Will they “make good”?
Or will they make the Wilmington Business Journal pay up?

The warmth and southern hospitality reputation of this city is at stake.


2015 years 9 months ago

Well, this is what will happen if a ball park is built downtown. All the parking will be in the parking decks and it will take forever to get out..

2015 years 9 months ago

The City cannot afford to waive fees. They have a convention center and a stadium to pay for.

2015 years 9 months ago

remedial step is a no brainer. Most professional events I attend, regardless of location, include the parking charge in the event fee if parking is not free.

Those who think the city can build a ball park with property tax funds should consider remedial step 2. The City has spoken; they do not believe in good faith gestures.

Wilmington Observer
2015 years 9 months ago

When I come downtown, I have to pay to park my vehicle. I know this before I leave my house. As a tax payer, I do not agree that people, attending this event, should not have to pay. You have informed, those who will attend your function, that this parking lot will be congested and it is up to them to park (and pay) elsewhere if they don’t want to wait in line, after the event.

Wilmington Observer

2015 years 9 months ago

… the Convention Center longer so it would look less empty.

2015 years 9 months ago

Oh no, our convention center will be different from all the other convention centers that end up being a drain on taxpayers. Ours will be different because it runs on clouds and rainbows.


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