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WILMINGTON, NC (WWAY) — Sen. Kay Hagan says there is progress in efforts to reduce a backlog in Veterans Affairs claims.

Hagan says the Secretary of Veterans Affairs finally responded to her request for action. Hagan says the Under Secretary for Benefits is coming to North Carolina in a few months to review the situation and offer recommendations on how to clear the backlog.

“More than 7,000 veterans have been waiting at least a year at our Winston-Salem office to have their disability claims ruled on, and more than 700 veterans have actually been waiting over two years to have their claims handled,” Hagan said during a teleconference this morning.

Sen. Hagan says she wants a detailed plan on how the problem will be addressed and how it will be eliminated.

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