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BRUNSWICK COUNTY, NC (WWAY) — A former animal cruelty investigator says there are no problems with birds being raised at a Brunswick County service station.

Susan Setzer called WWAY this morning after seeing our story last night about parrots at Barrett’s Service Station in Shallotte. She says she worked for six years as the chief cruelty investigator in Guilford County, but now lives in Wilmington.

This afternoon Setzer went to Shallotte to check out the parrots, because she was disturbed by the conditions she saw on TV and was willing to swear out a criminal complaint if necessary. But after her visit, Setzer says the birds were well fed and well cared for. She says the high temperature in the room is necessary for the baby birds who do not yet have feathers.

Susan Barrett, who is no relation to the service station, specializes in exotic bird rescue with the group NC Shelter Rescue. She has filed a complaint with the NC Department of Agriculture, NC Department of Health and Human Services and the NC Wildlife Resources Commission after seeing pictures of the conditions the birds were kept in.

The Department of Health and Human Services told WWAY today it would not investigate unless the birds were in a facility that serves food to humans.

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