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WILMINGTON, NC (WWAY) — The ride sharing application “Uber” just launched its services here in The Port City. Wilmington is among the first five cities in the state using the transportation system.

Wilmington is in the second batch of cities in the state selected for the ride sharing application after Charlotte and Raleigh.

Users simply open the app, request a pick-up, and the nearest available Uber driver gets a notification. The app tells you who is coming to get you and what kind of car they’ll be driving. All payment can be made through the app, so there’s no need for cash.

Uber drivers use their personal car and work whenever they want. Wilmington Uber driver Jonathan Ward owns a printing company and uses Uber to make some extra money. He says it’s a safer and more convenient transportation option.

“I would get in any Uber driver’s vehicle personally, and that says a lot, ’cause I wouldn’t just jump in anyone’s car,” Ward said.

The drivers go through a criminal and sex offender background check before they can become an Uber partner.

Ward thinks once the word gets out about Uber, many folks will choose it over other transportation services like taxis.

“The taxi industry has to step up,” said Tracie Chrisante, manager of Katt’s Taxi in Wilmington.

She says there will always be competition, but the taxi industry is going to have to step up its game.

“Cabs should be clean. Drivers should be nice,” Chrisante said.

Because ride-sharing apps are fairly new, legislation regulating the services has yet to catch up. States are slowly but surely clarifying how these services handle insurance policies.

Folks that have used Uber in other cities rave about their service. Kendra Bullington has used Uber many times.

“It’s more personable than a taxi and honestly more reliable,” Bullington said. “I’ve never had a bad experience with Uber.”

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15 Comments on "An ‘Uber’ trendy way to get around"

2015 years 9 months ago

Be warned! I had used Uber twice from my downtown office to 23rd and Market Street for about $6-$7. Pretty fair price, maybe a dollar or two less than Yellow Cab. I pinged the service from downtown last night and the fare was $23 to the very same drop off address. The driver said they charge more after 2am, but he didn’t tell me that when I got into the car. When I called Uber, after 20 minutes of getting the run around, all they said was “We suggest un-installing the application from your phone…”. Don’t worry, I will.

2015 years 9 months ago

I’ve considered becoming an uber driver just to see how well i could optimize and make money from it. Luckily it looks like it wouldn’t be hard to beat the competition since I atleast have a new car and full coverage.

2015 years 9 months ago

Get a free $30 for signing up to Uber. Use promo code: UberHuify and you are good to go!

2015 years 9 months ago

Keep your $30 and get some insurance that will cover me as a passenger. Better yet, take that $30 and use it toward educating yourself regarding your personal insurance policy and the lies Uber tells you. Google “Sophia Liu” and see where they left that driver.
Don’t put yourself and other innocent people at risk over making money. Get a commercial insurance policy.

2015 years 9 months ago

Uber’s insurance liability ONLY begins when the passenger’s fare is accepted on the driver’s phone. So, if the driver is injured while driving around waiting for a fare, or returning from a fare, then the driver, and anyone he injures, is not covered by Uber’s policy. Unlike cab companies who cover their drivers, cars, passengers. and maintain liability insurance for others, any time their vehicles are on the streets. And no, Again, Uber won’t cover un-insured or under-insured motorists injured in accidents caused by their drivers if there is no passenger is in the car. If you’re an Uber driver and you get into a wreck without a passenger in the car, you’re financially responsible. Check in L.A., Chicago, Boston where there are pending lawsuits.

2015 years 9 months ago

Great Andrew….now look very carefully at the fine print. These policies will NOT offer coverage until after the PRIMARY policy (which is the driver’s personal car insurance)is used.
The driver’s personal insurance is not legally able to cover the driver or passenger in the event of an accident deemed the fault of the Uber driver.
Your links mean nothing.

David Claytor
2015 years 9 months ago

You’re a taxi driver or a taxi owner aren’t you? Here’s a suggestion: Don’t hate…innovate!

Jorden Marlo
2015 years 9 months ago

For first time users that would like a $20 credit, please feel free to input promo code 2LLx9 under the promotions tab in the Uber App.

2015 years 9 months ago

You would have to be nuts to use such a service. Insurance or not wait until the car owner’s insurer catches wind. Can you spell, CANCELED?

2015 years 9 months ago

Will that promo code also allow me to view your insurance policy to be sure it’s not just a personal policy? Just print the name of your insurance agency here so we can call them to verify you’re covered to transport people for money before we sign up.
That’s fair right?

Tracie C
2015 years 9 months ago

I must say, Sara, you missed the one thing I told you was most important in our conversation. Drivers and passengers need to be fully aware of the insurance gaps with using the Uber service.
The majority of Uber drivers are picking passengers up in vehicles carrying only personal insurance policies (which are considered the primary insurance for these vehicles per Uber).
In the event of an accident in an Uber vehicle any insurance company provided with the information that this was a paid ride will deny any claim to that driver or passenger. It’s called a “livery exclusion” in every personal insurance policy in the nation.
With the personal policies considered primary, Uber’s insurance will not cover any driver or passenger if the driver’s policy is denied.
Why it became unimportant to mention this is beyond me.
You appeared to understand that the public and the people considering driving for this company need this information to ensure their safety.
Obviously that was not the case.

2015 years 9 months ago


$1 million of liability coverage per incident. Uber holds a commercial insurance policy with $1 million of coverage per incident.

$1 million of uninsured/underinsured motorist coverage per incident.

2015 years 9 months ago

Use the link below to get $30 off your first ride.


2015 years 9 months ago

To save $30 off your first ride with Uber use promo code jennac73

Dr Chan
2015 years 9 months ago

What makes this service different from a gypsy cab? I saw a program on NBC tht showed has easy it is to be an Uberx driver. They had this ex com black woman apply and be activated To drive online without no interview nothing. What if someone steals an identity and apply under an assumed identity? These people don’t even do interviews , all approved online. Taxis go thru FBI background checks fingerprinting …


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