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TROUBLESHOOTERS: UPS customers denied damage claims after failing to follow packing guidelines

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video Insurance offers peace of mind. But two UPS customers say they've had nothing but headaches ever since they filed insurance claims after their items were damaged during shipping. Instead of getting their money, they were denied. So they contacted our Troubleshooters for help. Full story...
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FIRST ON 3: Oak Island mom wants handicapped daughter's van back

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video It's understandable why anyone would be upset after their car is stolen, but this story has a different twist to it. This van was a specially converted van made for Olivia Jones's daughter, who is disabled. Full story...
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Time doesn't stop for Teen Mom

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video MTV's "Teen Mom 2" is at it again. On this week's episode, Oak Island teen mom Jenelle realizes that life isn't going to wait on her. Full story...
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New Hanover deputies score big heroin bust

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The New Hanover County Sheriff's Vice and Narcotics Division says a bust last night took lots of drugs and some weapons off the street. Full story...
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Rested city attorney explains how council can transfer bond money

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video How can Wilmington City Council take $700,000 of bond money earmarked for a natatorium and use it on another project? At last night's city council meeting, we asked the city attorney how council could shift the funds. She said she was "too tired" to answer our questions. Full story...
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Driver blacks out, breaks pole, water main

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A woman is recovering after blacking out during the morning commute. The woman crashed her car into a utility pole at 3rd and Castle Streets in Wilmington just before 9 a.m. Full story...
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NC charter school changes approved by Senate panel

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A bill to eliminate North Carolina's current limit of 100 charter schools has been approved by a Senate committee despite complaints it lacks accountability to ensure opportunity for at-risk students. Full story...
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Governor unveils interactive budget challenge

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It's not Monopoly, but Gov. Bev Perdue has a serious game to try your skill at balancing North Carolina's budget before she rolls out her own plan. Full story...
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North Carolina couple claims $1M lottery ticket

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A North Carolina couple has stepped forward just in time to claim their $1 million in the Mega Millions game. Full story...
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New ABC Family movie begins production in Wilmington

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Business seems to be picking up in Hollywood East. The Wilmington Regional Film Commission today announced a second ABC Family production will begin filming in the Port City next month. Full story...
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