An airline that serves Wilmington has been rated one of the worst in the country. The 20th annual Airline Quality Rating ranked Atlantic Southeast, which flies to and from Wilmington International Airport for Delta, 17th out of 18 airlines.
The study found ASA flights had the worst on-time performance and worst baggage handling rate. The airline did show the biggest improvement for denied boardings.
Hawaiian Airlines was rated best overall.
For more on the Airline Quality Rating, visit http://aqr.aero/.
And they got my vote!
And they got my vote! Unfortunately I am a frequent Delta flyer and have to use this airline to fly to Atlanta.
One week the coffee machine was broke and you could not get one of the few beverages they don't charge for. I flew the next week on the same aircraft and guess what........ The coffee machine was still broke (or maybe it broke again, but seriously doubt it). That got me to thinking as we climbed to our cruising altitude. "If they cannot fix something as simple as a coffee machine, what about the rest of the aircraft maintenance"?