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'Best boss' preaches taking care of workers

READ MORE: 'Best boss' preaches taking care of workers

WILMINGTON, NC (WWAY) -- North Carolina-based tech giant SAS is world-renowned not only for its software products, but for the management strategy implemented by CEO Jim Goodnight.

The Biztech Conference & Expo served as the grand opening event for Wilmington's new downtown convention center. The keynote speaker was Goodnight, a Wilmington native, who is known as one of the world's best bosses.

"I think that your number one concern in running a business needs to be looking after your employees, because, if you do that, they're happy and they're satisfied, they will take care of their customers," Goodnight said.

New SAS employee Matthew Magne met Dr. Goodnight for the first time at the luncheon, and said he's excited to be part of a company that has it all.

"I feel like I've found the right company to work for, where they are a leader in the analytics space. They're the largest independent software company in the world, and they treat their employees really well," Magne said.

Hundreds of businessmen and women came to learn from the man whose 11,000-employee business has been a fixture on Fortune's "Best Places to Work" list.

Goodnight's goal is to find the best employees and keep them, because it costs more to replace workers than to treat the ones you have right.

"It's much better to spend the money on your employees rather than on head-hunters or recruiters," he said.

Goodnight spends money on employee benefits, daycare, on-site fitness and wellness centers, private offices and an aesthetically-pleasing work environment.

"I think it's a simple idea executed almost flawlessly, right. It's all about valuing your employees, valuing them and making that not just about lip service but making amazing amounts of services that they make available to us so that we can focus on doing our jobs," Goodnight said.

Goodnight said if you treat your employees like they make a difference, they will.

If you're wondering, SAS is hiring. Goodnight said he's looking to hire about 200 employees in 2011. For more information, visit

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"Goodnight said if you treat

"Goodnight said if you treat your employees like they make a difference, they will."



So wait, you're saying that paying them minimum wage and telling them that they should be happy to have a job is not the best way to get optimum productivity out of a worker? Huh?

Take over State Employees

Sir, please run for Governor and be our boss. Presently the state does nothing for its employees but punish them for every little act they do not like. No raises in two years, health cost up, layoffs and more work for less money. Raleigh has no idea how to treat employees. You have to be politically associated to get a decent promotion. It does not matter how sorry of an employee you are, the worse employee receives the same amount of compensation as the best employee. There is no motivation to excel as there is no reward for doing so. Raleigh does not interact with employees, their interest is in numbers so that administrators can justify their jobs by making employees in the field do their work. You would not believe how much bureaucratic "BS" comes out of Raleigh requiring extra work so someone can present numbers to their boss who is also worthless. Anyone now thinking about a career with NC, think real hard. No raises, retirement system in trouble due to Demos raiding the coffers to support their spending, reduced benefits and politics involved in all decisions. Work some where, where you are appreciated for your work and rewarded for it. The state has nothing to offer and probably never will again. Those days are long gone. After 22 years of state service I regret I ever went with the State. It was one of the largest mistakes in my life. So my experience is to warn you to think of other occupations. But, you can work a entry level state job, get some experience then leave. The state trained you but cannot retain you because they refuse to pay you.

Best Boss

Why couldn't a company like that come here. Wilmington needs jobs. Expand here SAS!