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Closed Caption

For Closed Captioning Concerns Please Contact Our Captioning Hotline or e-mail us using the form below:

We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.

Telephone: (910) 448-2400
Fax: (910) 202-0769

Written Closed Captioning Complaints Should Be Directed to the Following:
Attn: Billy Stratton
Chief Engineer
615 North Front Street
Wilmington, NC 28401

Before sending a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.

Contact information
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