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Troubleshooters: Vacuum scam

READ MORE: Troubleshooters: Vacuum scam

WILMINGTON, NC (WWAY) -- Like a lot of folks in this economy, Dan Martin was looking for a way to make ends meet. He answered an ad in the paper advertising for a position selling air purification systems. He was hired by Purecare, and says he was promised a minimum salary of $500 a week.

Early in the training process Martin says he realized what they really wanted him to do was sell $2,000 vacuum cleaners to his own friends and family. He says he doesn't want anyone else to be duped by the company's owner Rebecca Jackson.

"She's a hustler," Martin said. "That girl was smooth. I mean, she came in dressed in silk, walkin' the walk and talkin' the talk, and that's all it was was talk."

After almost a month with the company, Martin says he quit because he still hadn't gotten a dime in salary.

Disclaimer: Comments posted on this, or any story are opinions of those people posting them, and not the views or opinions of WWAY NewsChannel 3, its management or employees. You can view our comment policy here.


I am an independent

I am an independent contractor of Filterqueen in Canada. I have been for a couple years.

Health-mor and Filterqueen have been in business for 86 years. Tough to stay in business that long if you don't legitimately have an excellent product and provide good customer care.

Each of these companies has a bottom line. Not a lot of people now a days are willing to do straight commission sales. They do offer a variety of pay schedules to make it easier to hire and retain employees. At the end of the day though if sales are not being made they are losing money by paying out contractors for not selling. Of course they can not afford to do this.

The fact is anyone who actually sells the products can make great money. Exceptional money considering there is no education or real work experience required to land the position.

No joke I made over 100 thousand dollars in one year working as a salesperson.

How? I'm not a lazy person who expected hand outs for just showing up and not producing anything of value for the company. I worked hard, long hours, and sold a lot of machines.

Sell a lot and get paid a lot. It's a sales job, not rocket science. If you're bitter that a company that is losing money by having you work there doesn't want to keep you on you need to wake up. No one anywhere will pay you to lose their company money. Period. Expecting them to is insanity.

It's a different type of business and a different type of job. If you're coming into it expecting a 9-5 with benefits and 401k a stable hourly wage this obviously isn't for you.

There a lot of companies that do different types of sales similar to Filterqueen, door to door and through telemarketing. You can make great money at a lot of them.

Through my travels I've met people who have made a great living through selling alarm systems, telecommunication company subscriptions, financial services, and a myriad of other things. Success in any of these is almost 100% connected to sales output.

I see the word scam in relation to the sales portion of the job thrown a lot and it makes me laugh. Did I get scammed into making over 100 thousand dollars last year? Then please continue to scam me. ;)

My Grandfather was a salesman for filter queen

My Grandfather sold filter queens door to door and raised 7 children from his income.I still have the filter queen he gave my parents when they were married in the 50's. No better vacuum made! If you want to work hard and are personable you can make a good living! When my grandfather died in 1971 Health mor/ filter queen cord was at the funeral and paid for several limousines for our large family. My grandfather was well respected and one of their best salesmen because he worked hard and was ALWAYS honest!

Say No To Filter Queen

This entire business is a rip off. The parent company is called Filter Queen, however, since their reputation is so bad, they set up offices all around the US with different names. The one I am writing about is MD Health Systems. They are Vacuum Cleaner sales people, however, they call their vacuum cleaner an air purifier. Their products cost $4000.

In order to get sales, they telemarket people and usually the elderly. They get their telemarketing phone lists from online FICA scores in order to target those who would be able to afford their outrageous prices. Now, since there are several people on the Do Not Call list, they have to cover their behind, just in case they accidentally call them. So, they start off by doing a "survey" about air quality/pollution. The last questions are if they are an employed home owner. If yes, then the victim would get a call back in 2 days.

Now, when the victim gets a call back, they are told that they won a prize. It is a cheap prize or with the vacation prize it is a time share scam. And the victim is told that in order to get their prize, they will have to listen to a 90 demonstration on a portable air purifier. However, they are told, there is no pressure, the person is a paid advertiser and this is how they advertise is word of mouth. That is a lie, they are vacuum cleaner sales men that will push you to buy a $4000 vacuum cleaner. The telemarketer will lie if you press why they are doing paid advertising and say that their product is a class 2 medical device and they cannot do commercials or anything on it.

If you agree to set the appointment to get the cheap junky prize, sometimes the sales associates will cancel on you if you are not rich enough in order to go to a richer more qualified lead. You will be asked to reschedule. Yes, you will be asked to reschedule an appointment for a salesman to sell you a vacuum cleaner.

If they are desperate for an appointment and need a "right now", then they will call the most elderly of leads, possibly with dementia. That means, they do the survey and set the appointment right then, with the sales rep going to their house within a half-hour. Some of those appointments that are set are people with dementia.

The second way they scam is with scratch cards. What they do with that is send you a scratch card that makes you think you won the top prize. If you have a poker scratch card and scratch 4k7 you won a cheap serving set, or if you scratch off 4J2 you just won a BBQ equally as cheap. Yay! Or you also win whatever the sales rep feels like giving you. Its really not worth sitting through a 90 min demo on a vacuum cleaner and signing away your life savings. On the back of the card they intentionally mismatch the numbers that are scratched off with the prizes. The winner for the $10,000 grand prize is the 3Q, but if you got that card you'll probably throw it away thinking you won the serving set.

This company is a scam and bad news. If they call ask to be put on the DO NOT CALL LIST. If you say not interested they'll keep calling you. However, if you asked to be put on the DO NOT CALL LIST then legally, they have to do it, because if they keep calling then you can sue them. If you get a scratch card just throw it away. Warn your elderly family members about them. They have no problems selling their overpriced equipment to 90-year-olds with dementia.

Mi Air Care/Health Mor scam! Beaver WV

Today was my 4th day with the company. I answered an add in the local paper for a general laborer position only to find out they actually wanted me to push cheaply made vacuum cleaners on my family and friends! I decided to give it a chance because of all the promises of astronomical pay and quick advancement within the company, after doing a few demos last night I was fed up and didnt feel morally right pushing this 3000 dollar pos so I packed it all up and headed for the office in beaver, when I arrived I noticed this bob guy was in a really bad mood so I began to record for my own safety, when he discovered I had forgotten a cardboard box he quickly began cussing and calling me names, so I quickly exited the office he followed me out cussing my only guess is he had intent to harm me, so I hurried home to get the box so I wouldn't be charged for the crap, I returned with the box and my mother, he also cussed her and called her names. He is extremely unprofessional and possibly dangerous!Beware! the company health mor also has a history of unhappy unpaiD employees, don't believe me? Google it

Filter Queen/ Health Mor Inc

I have been reading many bad reviews on the company Health Mor and I would just like to say a few things. I have been working for them for the past 2.5 weeks and I have already made double my salary from my last job. It is true that they do not pay you for training, but they tell you this upfront. The training is only 3 days and it's about 7 hrs a day. Yes, we do sell a surface cleaning machine, but if you paid attention to the training it is nothing like a vacuum, it is well worth the price they offer when you compare the benefits, cleaning power and the way it is designed to clean better than anything else on the planet and it is ISO certified which means it has been tried, tested and proven. The machine sells itself. During the "friends and family" weekend that you are to do 10 demos, we were guaranteed pay IF WE DID 10! I did 7, so I did not get pd, however I sold 3 and that made me $800. The deal was $200 for your first and $400 for your 2nd sale and every sale the amt doubled. If I had sold 4 I would have made $1600 in a weekend! I am now in my 2nd middle week and I sold one yesterday and made $470. You have to sell to make money or you have to do 15 demos a week to make the part time money, part time is $15 hr anything over 15 demos is full time and we are paid $17.00 hr. If you sell you do not get an hourly rate at all, you get pd a bonus instead. The bonuses vary depending on how much you sell it for. If I sell at retail I make $970 in that one sell. I'd rather have the bonus than the hourly rate and I'm sure everyone would, so they sell, sell, sell. The company does supply us with appointments but you are also your own sub-contracted sales rep, so you can make your own appts. I offer gift cards to anyone willing to set aside time to see my products. This company has many workers making well over $200,000 a year. I think a lot of the complaints from people are those who didn't give it enough time or effort. The company is legit and I have the checks to prove it. They have been in business for over 86 years. I love my job.

You can't justify an unethical business

I had the same results when I sold for the company myself but here is what your not telling everyone. Filter Queen, Health Mor Inc, or these independent sales offices do not perform background checks on any independent sales representative that goes into someone's home. This is why I have new reporters talking to me.

We have a thread on Rip Off Report that have been in operation since 2001 that has been reported by former employees of the company, independent contractor, and customers with the goal of educating everyone the ethics of who you represent, who your work for, and who you are selling products for.

You are not an employee for who you work for. You are going to have to pay taxes for the work that you do. Yet you are told to report to an office every day, go to sales calls that they assign you, and probably are even asked to clean an office. Because of those actions, you are an employee according to the IRS (

This is another reason why your employer is very wrong about the law:

How does it make you feel Angie that you are selling cleaning products on loans with 21% interest rates (or higher) and yet you are only seeing 50$ off of that sale?

Filter Queen sends naive people to do their dirty work because the vacuum can't pick up that form of dirt.

Integrity Angie for this company happens when I see the product on the Best Buy sales floor next to Dyson.

In the meantime, I'm sure you will be part of the class action lawsuit that will be happening with the company in the next few years.

Ha ha training...what a joke!

First off any company that does not pay you for training, yea scam. This goes for cab company's as well. It was presented as one thing then turned into another. Bait and switch. This woman still owes me $80. I was promised pay for my time even if I did not sale. Never got it. Yes they wanted me to exploit my friends. Yes they expected me to show up for a 2 hour meeting 5 days a week unpaid. If you believe in this woman you are a moron. She should be brought up on charges. In fact I hear her family has a bizz on hwy 87 towards southport, that place with the horse out front. I think we should boycott that. If that is true. There is nothing here but work no pay and what they promise is pay with few hours but you never get it. She even promised some free weekend vacations to my friends for just sitting throughout the presentation. They never got them. What a hussel. I wish I had been wise enough to leave the first day. If you work you get paid, period!

i used to work for pure care..... enough said

I worked for Pure care over a year ago. after u go through this interview with 15 people and Rebecca stated it wasnt a JOB just over broke it was a career. she gave us so many days to complete demos for familys that COULD AFFORD ITT.... then there was another catch to why we didnt get paid.. so after i practically begged my family to buy some i did get a pay check of 850 dollars after 13 days and about 9 hours of shows. but everytime i didnt sell i was threatened to lose my job and every time we sold we got to pop a balloon and i popped one and i won a cruise.... super excited.. she even gave me the broochure with the different destinations and everything the catch was she didnt sign the back page so it was a pointless peice of paper. She pretty much flaunted that she owned alllllll these vehicles and land and made us feel inferior.... it was a good lesson learned that you reap wat u sew and her high and mighty self found her self with alot of people hatin her and a failed business...

Went to an "INTERVIEW" today.

Thank you everybody for the truth about this. Minneapolis has the same problem. I went today to Environmental Systems, Inc, on Shady Oak road in Eden Prairie, and there were 12 people for the "group" interview, then "exit" interviews individually. The company that made the product (filtration system) was supposed to be Health Mor.
We were asked to call back at noon to check if we had been "selected", but after seeing the huge number of comments, I decided that I had just wasted a 45 mile round trip.
By the way, in the "interview" room, I saw some awards for a company called "Summit Air, Inc. Web search showed this company had been at the same address untill about a year ago, selling the same product, and had got an "F" rating from the BBB.
Now I will let everybody decide for themselves if this is indeed a scam. If someone gives you a job offer in this economic climate that is just too good to be true, that's just what it is - too good to be true!!
For all you fellow job seekers - PLEASE do not waste your time here.

Filterqueen practices

I am a former sales representative of the company. I did sell Filter Queen products back in 2003 for six months in Seattle Washington by another sales company set up called Sound Filtration. Within a year, not only did the sales people get burned on sales but so did every employee that worked witin the local organization. In fact has a complete complaint thread that goes back for almost ten years covering sales people that have been hired under the same deceptive tactics nationwide as well as Canada. It also covers complaints from former employees of the company that cover bad service repairs using inferior parts and questionabale accounting practices. I have been interviewed by other media organizations throughout the country about Healthmoor.

If Filter Queen and Majestic was as great as a product as they claim it is, it would be selling at Best Buy and Walmart, marked down a lot lower than the overly inflated numbers that they charge for door to door sales. They would sell quite a few more than they do now and wouldn't need a shady network of distributors and sales people to markup up a machine that costs roughly $700 to make based on ripoffreport threads. Clearly the Defender couldn't cost more than a few hundred dollars to make if it were like similar air cleaning systems. The reason is simple why the product is inflated from door to door sales and that is because Healthmoor doesn't control who they distribute their goods to. It's a fast buck they make and they don't care how they get it. Some of the distribution systems work similar to a multi level marketing setup (MLM) with a distributor buying the machines from another distributor at an inflated cost that has been past to the customer.

If you want one, the best place to buy one is on the internet where they are a lot less than the door to door sales and you don't need a credit check to buy one with a 21% interest charge.

Don't fall for it. Jayson

Don't fall for it. Jayson Freeman (or however he is spelling it these days) is nothing but a scam artist. He's been around Wilmington for a while (the Ibiza crowd could probably fill you in...) Airstream Filtration is a joke. Really, they are going into the homes of strangers, using aggressive sales tactics, and trying to force you into a 3500.00 vacuum. Meanwhile, they request 20-25 of your friends or relatives so that they can set up an "in-home demonstration" that goes from 15 mins or so (so they say when they walk in.....) to well over 2 hours.


Let me start by giving the definition of scam: obtaining money by means of deception including fake personalities, fake photos, fake template letters, non-existent addresses and phone numbers, forged documents. So when your talking about AirStream (the new version of the old Filterqueen) and their business what part of it is a scam? You meet everyone face to face therefore their personalities aren't fake, no fake photos or letters, those of you that have wrote it was a scam provided the address as well as the phone number therefore obviously they aren't fake and everything is laid out and signed in front of you therefore there are no forged documents. So again, how is AirStream a scam? For all of you who replied to this article and said it was a scam I have 2 words for you, ignorant and lazy. AirStream is an awesome legitimate company that allows you to be independent and make your own money. However you do have to work for your money therefore if your lazy and lack ambition this isn't the job for you. But you being lazy doesn't mean the company is a scam. My fiance who has been employed by AirStream for about 3 months now loves his job and we both couldn't be happier with the way he is progressing and every Friday he gets a paycheck and guess what...we've NEVER had ANY problem with depositing his check in the bank, you would think with AirStream being a scam and all we would have ran into some problems but nope, NO PROBLEMS. He's done demos for our friends and family as well, and those that could afford the Air Quality System bought it and LOVE it. His Dad suffers from sleep apnea and since he purchased his Air Quality System he has had no problem sleeping at night. My Aunt & Uncle have terrible allergies and ever since they purchased one they wake up in the morning with a fresh clear nose & head. As far as the gift you get for your time that is absolutely free for allowing a representative to perform a demo in your home goes; why don't you ask my parents who just got back from Vegas using their vacation package that AirStream provided. It just goes to show how ignorant the people are who responded to this article stating it was a scam. My name is Kaley Bitner and I really don't appreciate people dragging this company as well as the people who are employed there's name through the mud. Why don't you educate yourself a little before you post things when you really don't know what the hell you are talking about. That's all I have to say, I have to go finish cleaning my home with my Majestic that also purifies the air while I'm cleaning; I hope the rest of you enjoy living in filth. Thanks!!

The IRS definition of an "independent contractor"

Independent Contractor Defined

People such as doctors, dentists, veterinarians, lawyers, accountants, contractors, subcontractors, public stenographers, or auctioneers who are in an independent trade, business, or profession in which they offer their services to the general public are generally independent contractors. However, whether these people are independent contractors or employees depends on the facts in each case. The general rule is that an individual is an independent contractor if the payer has the right to control or direct only the result of the work and not what will be done and how it will be done. The earnings of a person who is working as an independent contractor are subject to Self-Employment Tax.

If you are an independent contractor, you are self-employed. To find out what your tax obligations are, visit the Self-Employed Tax Center.

You are not an independent contractor if you perform services that can be controlled by an employer (what will be done and how it will be done). This applies even if you are given freedom of action. What matters is that the employer has the legal right to control the details of how the services are performed.

If an employer-employee relationship exists (regardless of what the relationship is called), you are not an independent contractor and your earnings are generally not subject to Self-Employment Tax.

However, your earnings as an employee may be subject to FICA (Social Security tax and Medicare) and income tax withholding.

Since the sales calls are controlled by the employer, you are not an independent contractor.

The real ignorance that everyone should be asking is this:

I like the products but why does it need to be sold door to door when this product could compete on it's own merit on the shelves of Best Buy, Wal-Mart, and Amazon without the middle men and the legal headaches with their actions.

The filth is within the lies that this company is telling every distributor. Eventually they will be accountable for it.

health mor industries scam

Kaley - is your middle name "shill" ? LMAO!

You must be Eric's fiance.

You must be Eric's fiance. I actually kinda liked him but Jayson was a fruad and a pothead. Also, i had to fight for my paycheck. I quit that ridiculous place after 5 days.

5 days??

You work for 5 days and expect a check? Did you do any demos? Did you sell any FQ?

RE: 5 Days

I don't know about you Carlos, but if I work for even 5 hours, I expect to be paid for my time.

No, I'm not...

No, I'm not...

I can tell you are one of

I can tell you are one of the scammers that work for some off branch distributer for filter queen. ITis an employment scam and you all are as dirty as the air you claim is.

Nothing about it is a scam

Nothing about it is a scam which is why it's FDA & IRS approved & why the company is a member of the BBB!! Educate yourself before you start insulting innocent people!! Thanks!!

A scan that has been posted on the internet for ten years

The problem is Kbl is that you were fed a whole lot of lies yet if you went to you would have found that this organization has been posted as a scam for almost ten year after some trouble we had in the Seattle area with a few distributorships. Not only have distributors complained but so have former empolyees up to the corporate level have helped with the thread. This company has mislead many people at all levels.

I'm curious about the FDA approval that you were quoted. Do you have a weblink about that. Air cleaning machines aren't regulated by the FDA. There's your education for the day.

Vaccum Selling-WHAT!

Hey, Maybe someone from trouble shooters shousl sign up for this job.It is ashame that people are looking for a respectful and honest job.The ad states Manufacturing and Customer service to management postion.The number to call is 1-877-490-3046- tell them you saw it on Criag's list and you ar ecalling from Wilmington.

Air Stream Filtrations

They are back but here in Florence,SC posing as a medical equipment supplier. My fiance interviwed yesterday with a group of applicants. He was told to call back at 1:00 to find out if he made the cut and he did. He is now in "Orientation" learning how to work the equipment to set up and deliver to his clients. They told him he would be making $450.00/week and a $200.00 gas allowance check. Which sounded suspicious to me. But medical equipment sales might make that much I thought to my self but warned him to be careful. He called me on his lunch break and said that he had to research ABS. If he get it right he would go on a trip to Vegas for a 3 day vacation. While researching it I came across this article. Thanks for looking out. Sad to say he skipped on an interview with a ligitimate company today.

Set the record straight

I couldn't help but comment on this posting. Through the years with Airstream(11 years total) It never fails we always have someone in each training to find some reason not to work. I myself have no problem with you eliminating yourself from training. If you are looking for a reason not to work when you first start, then you certainly won't work once you start running office appt. However, I do want to clear up this matter. The News article above happens to be with another company altogether. Purecare of Wilmington is no longer in business. Not sure what the reasons and I am not going to start pointing fingers about how bad she ran her company, because I don't have all the facts about her company. However I can speak from experience every person working for our company is told exactly how they get paid. You must do at least 5 appointments weekly, If you do less, You only make money if they buy, of course that is only 10 hours a week. If you can't work more than that then you should be looking elsewhere any way. I have never had a problem getting my check from the company or cashing it for that matter. I am certain if you look hard enough on the internet you can find someone who feels they were cheated by any company. Simply stated if you do what you are hired to do you want have any problems. I am going to end this with letting everyone know who I am by posting my name at the end. Unlike the other people I am not hiding who I am. It would be alot easier to respond to these problems if we knew who these people were. So in the future, Don't hide your name so we can resolve these so called issues. Tell you name, don't be a coward. My name is Shane Smith.

yes, I like to know if your

yes, I like to know if your going to be able to work 8hrs. a day, and 40 hrs a week. at 15 an hour.. to make at least a 500 a week paycheck or is this all about what u sale to make your money....

Sale= noun, sell = verb. A

Sale= noun, sell = verb. A sale is a thing so you don't do it. It would be, is your pay based on what you sell. See the difference? To sell is an action, hence verb. English class is one of the most important classes in school. You will use this language the rest of your life. If you use it effectively, you wouldn't have to worry about whether or not vacuum cleaner sales is a legitimate business or not, because this article would just be fodder for your laughter. Furthermore, yes, individual dealerships are only as honest as the person running them. There are good and bad people every where. To label a product as a scam is again, grammatically incorrect. A product is a noun and to scam is a verb. Filter Queen and HealthMor (the company that makes Filter Queen) are not scams. The individual dealerships that are misrepresenting the company are possibly running scams, but again I say, if you can read and you exercise that right, you will know exactly what to expect.
As for pushy sales, when was the last time you bought a car on credit? Went to an electronics big box store and didn't get mobbed? Yeah that exactly.

You are right and you are wrong

Lets talk about the definition of an independent contractor according to the IRS:
Independent Contractor Defined

People such as doctors, dentists, veterinarians, lawyers, accountants, contractors, subcontractors, public stenographers, or auctioneers who are in an independent trade, business, or profession in which they offer their services to the general public are generally independent contractors. However, whether these people are independent contractors or employees depends on the facts in each case. The general rule is that an individual is an independent contractor if the payer has the right to control or direct only the result of the work and not what will be done and how it will be done. The earnings of a person who is working as an independent contractor are subject to Self-Employment Tax.

If you are an independent contractor, you are self-employed. To find out what your tax obligations are, visit the Self-Employed Tax Center.

You are not an independent contractor if you perform services that can be controlled by an employer (what will be done and how it will be done). This applies even if you are given freedom of action. What matters is that the employer has the legal right to control the details of how the services are performed.

If an employer-employee relationship exists (regardless of what the relationship is called), you are not an independent contractor and your earnings are generally not subject to Self-Employment Tax.

However, your earnings as an employee may be subject to FICA (Social Security tax and Medicare) and income tax withholding.

Since your sales are called are dictated by the office,you are not an independent contractor.

The product is great but if Healthmor really wanted to stand by it, then it can sell it in the big box stores eliminating the legal headaches of the middle man.

If you prefer to avoid the mob (a silly argument), then Amazon has one for $1095 without the 21% interest rate that those door to door reps (like I used to be) try to suck you into.

They're bacccckkkk......

They have several job opening adds on Craigslist listing Associates Needed. That a growing company in the area needs 18-20 sharp individuals that are ready to start immediately. They give you an appointment which when you arrive is for a "group interview" and then are told about how they are hiring for managers, sales, etc. Then they talk about the company trips to places like Orlando, Puerto Rico, and then the BIG Vegas trip this coming fall. I smelled something fishy in the air with his charismatic presentation, maybe he should of been running one of his air purifiers in the room to clean up the stench of BS. Anyways came home did some research and sure enough, it's a scam, and it's located at the same place as aforementioned by previous bloggers on Wrightsville Ave.

Airstream/Majestic 360/Healt-Mor

They have two ads in the paper stating $15/hr. Ok, when you get there, they stand behind that. However, deception by elimination is their game. Yes, you deliver and setup...because you are demonstrating and selling .....why not just say that...but no...they assume you are sooooo stupid that when you come in for a group "interview" (who interviews by the dozen???) they claim you will be setting up a class 2 medical device for those who need air purification...called Majestic 360.....hmmmmm....if only they could have told the's a VACUUM CLEANER...PLEEEEEZE.....these people are assuming we are stupid, well we are not and I am sick of con artists coming into town and setting up shop trying to brain wash us to sell their snake the way the internet shows case after case of those who do not get paid....expose their lies!!! Go back and help Wilmington get free from these conmen!
3145 Wrightsville Ave in Wilmington is their address...this is an insiders story of how they deceive.

They are Back!

Under a different name.... Air Stream. After sitting through a group interview yesterday I came home and researched a little more. (google "Health Mor Scam"). It is hard enough to make ends meet without being taken for a ride! The new office is located in the Highland Office Park on Wrightsville Ave.