Yeah... if you say I am, then that must mean I am, eh? Maybe I just enjoy pointing out how foolish people are. Surely you don't believe one has to work in the insurance industry to know the difference between a secretary and a claims adjuster? And I'm not defending anyone. Just pointing out how ridiculous it is to expect one party to pay for damages that the other party is responsible for. You sure as heck wouldn't do it out of the goodness of your heart. At least the insurance company is ASKING for a copy of GM's analysis. Why would they do that if they weren't open-minded to the possibility that they are wrong? Unfortunately, this may well boil down to a difference of opinion on the matter and filing suit may be the only option. Democracy and Capitalism... gotta love it.