Submitted by BOA Customer 10 Years+ (not verified) on Wed, 02/25/2009 - 10:44pm.
I have banked with BOA for over ten years, back when they were Nations Bank. I never really had any complaints, and, just last year, when someone stole my atm/visa card number, they handled it quickly an professionally. Other than not telling me WHO took the number (they ordered shoes and clothes online to their home), they refunded the $1000+ transactions and offered to monitor my account.
With that said, I did make a deposit today for $3000. Normally they give a credit to the account for a partial amount. I noticed, not this time. Looking at my balance, this transaction never occured. But online, it states my balance is $3000+ what was already there. All of a sudden, a usual deposit (bi-weekly), has gotten no credit. It did get my attention, and after reading this, will have me heading back to BOA in the morning.
I know lots of banks are having financial trouble, but, not on my dollar......
Also notice change in BOA