I still work here,it is so funny how everyone is up at the desk trying to read all the comments posted on here.if they had to do so much cutting back why didnt the company let any of the csr go,this would have saved some money but instead all of the people in the back had to go.it was more than a few employees that should have stayed and the supervisiors know whuch ones i am talking about, they just dog their employees out,use them to get the work done then dismiss them after using them.yes i would have to agree with the whole reputation issue this is just bad business for the company name, everyone is talking about it like crazy.and for nicky to get on television and lie about this company being laid back,yea right we all know she isnt laid back, she must had to say that to ethier suck up or worried she will be on the next laid off list