They get 68 min. and phone free. You are eligible in N.C. if you receive benefits from one of the following programs: * Federal Public Housing Assistance/ Section 8 * Food Stamps * Low Income Home Energy Assistance Program (LIHEAP) * Supplemental Security Income (SSI) * Temporary Assistance for Needy Families (TANF) * Medicaid * Crisis Intervention Program * Work First A form must be completed to indicate that you participate in one of these programs. The process to qualify for Lifeline Service depends on the State you live in. In general, you may qualify if... 1. You already participate in other State or Federal assistance program such as Federal Public Housing Assistance, Food Stamps and Medicaid. OR 2. Your total household income is at or below 135% of the poverty guidelines set by your State and/or the Federal Government. AND 3. No one in your household currently receives Lifeline Service through another phone carrier. 4. You have a valid United States Postal Address. In order for us to ship you your free phone you must live at a residence that can receive mail from the US Post Office. Sorry, but P.O. Boxes cannot be accepted. In addition to meeting the guidelines above you will also be required to provide proof of your participation in an assistance program, or proof of your income level.