I hesitate to get into this, because all the other comments are so, "RIGHT ON". WAVE could not organise a one-car funeral. They are non-responsive to complaints or suggestions. They turned a 20 minute trip to the hospital into a 45 minute ordeal- including a tour of east Wilmington that I could have done without. There is nothing wrong with the bus system, except management. Clean house first. Then clean the bus. Trolly ain't going to happen.