Somehow, I think calling the agency you need was a better system. If you needed the police you called them. If there was a fire, you called the fire department. Too much time wasted and information lost and altered when you have to go thrugh a separate agency. I called the BSL fire department once to report a fire. The guy that answered the phone refused to respond and said I had to call 911. I thought when a fire was reported to the fire station, somebody is supposed to come with a fire truck. Guess common sense does not work anymore.