Maybe, you should look up the word Hero in the Dictionary... Hero noun, plural -roes; for 5 also -ros. 1. a man/woman of distinguished courage or ability, admired for his/her brave deeds and noble qualities. 2. a person who, in the opinion of others, has heroic qualities or has performed a heroic act and is regarded as a model or ideal: He was a local hero when he saved the drowning child. 3. the principal male character in a story, play, film, etc. 4. Classical Mythology. a. a being of godlike prowess and beneficence who often came to be honored as a divinity. b. (in the Homeric period) a warrior-chieftain of special strength, courage, or ability. c. (in later antiquity) an immortal being; demigod. I think she falls perfectly under items 1 and 2. So she is a HERO and yes she was doing her job. Anyone who puts their own life in danger to protect others are HEROS to me... Great job