Hey Mr. Bryant,
I heard of this story while in Florida, it made me sick. ABC News... Wow,,, you screwd up!!! It was nothing for me to drop $200 to $300 in your store on a Saturday afternoon. You can bet I WON'T be back.
In an effort to make amends, "if it's not too late" try giving the family a $500.00 gift certificate "in public", perhaps the people that shop at your store including myself may come back.I want to know that you are sincere, your words tonite did not make a believer out of me. This is not pretty. I can't begin to imagine how the mother of this child felt that day, they may not even want your certificate, and I may not change my mind or the minds of others. For the precious little one that was done wrong by you, I hope she does not realize the pain you have caused, she has enough to deal with in her everyday life without being thrown out of your store and being treated with such disrespect.
To the family, I feel your pain and am truly sorry for the way you were treated.
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