An airline that serves Wilmington has been rated one of the worst in the country. The 20th annual Airline Quality Rating ranked Atlantic Southeast, which flies to and from Wilmington International Airport for Delta, 17th out of 18 airlines.
The study found ASA flights had the worst on-time performance and worst baggage handling rate. The airline did show the biggest improvement for denied boardings.
Hawaiian Airlines was rated best overall.
For more on the Airline Quality Rating, visit http://aqr.aero/.