RALEIGH, NC (NEWS RELEASE) — Gov. Bev Perdue today, after further consultation with her legal team and federal officials, instructed the Employment Security Commission to take the following steps regarding overpayments for the period between January 1 and May 16, 2010:
• Immediately halt the deduction of money from unemployment checks that was intended to recoup overpayments in previous checks.
• Immediately halt the cashing of any checks sent in by unemployment benefit recipients who were attempting to pay back overpayments in previous unemployment checks.
• Waive all overpayments from January 1 to May 16, 2010 that resulted from an administrative error, meaning that the recipients are not required to pay anything back.
The Employment Security Commission took this action through two orders, state and Federal, waiving the overpayments.
“The ESC has worked diligently to correct this error,” said ESC Chairman Lynn R. Holmes. “The good news is that claimants affected by the overpayment will no longer have money taken out of their weekly benefits. We are developing a plan to refund to those persons who had already made repayment.”
The ESC continues to negotiate with the U.S. Department of Labor about how to resolve the funding for the overpayments. A comprehensive set of FAQs will be posted to the ESC website later today that should help customers understand how they can be assisted with this matter.
The ESC still needs to review each claim individually. Claimants should still call or email the ESC. Call centers in Raleigh and Charlotte will be assisting customers across the state from 8 a.m.- 8 p.m., Monday thru Friday. The ESC remote services center will also be open on Saturday and Sunday from 8 a.m. - 5 p.m. Claimants can call 1-888-737-0259 or email: firstname.lastname@example.org.