Just add chaulk this one up to our "wonderful" water company.
I always love to hear CEO Matt Jordan try to talk his way out of all their mistakes... He tells the woman to call the customer service line.. now that is the best joke I have heard in a very long time. Has he ever tried to call and not use his name... and really get help from his customer service dept. maybe that is exactly what he should do...
I have tried within the past 3 months, all of the sudden I have another name on my bill but it's my address. NO one there can tell me what happened. All they tell me is to wait until the next bill and guess what it comes in the same way. Now my question to them is are they sure that it's my meter they are reading. Maybe thats why I have a bill over 350.00 every month?
all I can say is that the customer service dept. can't seem to figure it out.. (month after month)
Ok Matt I'll call customer service and they will handle it.. Yeah right.. oh by the way Matt do you want to buy a bridge ?
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