Where in my post did I state the power company can not make a mistake? Please show me that specific statement.

I noted there are several things any consumer can and should do before they jump on the Power Company's spine.

I noted several seasonal circumstances which might have contributed to an increase in power useage during Christmas.

And I noted one of the folks interviewed was already in arrears on her statement before the most recent bill was issued.

So why not read my post before you issue some assinine comment that is so devoid of fact it's clear you failed in your effort for a minute in the spotlight at SurfCityTom's expense.

You refer to my comments as sarcastic. Most thinking people would refer to them as the light of reality.

Sometimes it's better to remain silent and appear foolish than to speak and remove all doubt.