This is why I use FedEx. They are always about making sure that the customer is taken care of. UPS numbers are so dismal as it is, that they have to try an make up some numbers in other areas. There CEO even stated that they have been struggling in the printing since they invested in the printing industry sometime ago. Unlike FedEx, who recently purchased Kinko's, now FedEx Office, they have been all about the customer. Investing in this company gave them the advantage to have 2000 additional locations all over the country.
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