I had a collection of records to mail from Md to Calif. I took the items to a UPS
store and paid dearly to have them taken care of and shipped.
I then arrive on the west coast (4 weeks later the boxes come in) and needless to say, the box housing the 78 rpms was ill packed and 3 of the 5 were broken. The experienced UPS packer had placed the items against the wall of the box without any type of reinforcement to prevent damage simply from handling, let along throwing and dropping.
I called UPS to file a claim. I was told to wait and they would get in touch with me. It is now July and this action took place early April and still no notice of money. I then call to hear they have no record of me placing a claim and to file it all over again. So this is where I sit. Broken items, no recovery and assistance by the UPS.
Maybe FED EX is the avenue to take since the standard mail runs by the same rules.
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