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small claims

I am in AWE of all the horror stories i have read on this site! my claim was denied, my package was packaged correctly by following the instructions on ups web site!.....i shipped from Brandon FLA. TO NEW JERSEY, how do i file a small claims? who do i charge ups Brandon or new jersey?...i also am going to contact fox news, i am a 100% disabled Vietnam vet and i saw on tv and all over the news how that disabled vet got his money back from Spitit airlines because of FOX!This is all bull #@$%, large corporations screwing the small guys all the time, it seems that this is the way our country has turned out!!!!god bless all of you who are trying to get what you all deserve from UPS.
Charlie

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