My claim is being denied as well. I shipped a megatouch bartop video machine that weighed 75 pounds. It arrived destroyed.
My sister is even in Management at Ups in Illinois and i hear all the stories. They will damage packages and then repackage them and get them to their destination and when there is a damage claim filed will deny it. Her husband is a former driver and told me how well they handle packages. How do you package anything to withstand the abuse they dish out?
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