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Yes, when I look at the damage that occurred to my damaged printer during the return process, I am sure they did something to it. The original damage was a printing issue because the popcorn bubbles had gotten into the printer. The packaging was pretty banged up, but the printer itself (physically) was fine. Due to the poor packaging the drawers came open allowing the popcorn bubbles to get imbedded.

After the damage inspection the printer was returned to me. The printer that was returned to me was not in the same state as the printer that was shipped to the buyer and was damaged. The printer that was returned to me was Cracked, Bent, Scratched, and dented. This damage occurred when UPS sent the printer back to me.

They did not even bother to pack it. It had cardboard wrapped around it. I found the printer on my porch. The bottom of the printer was exposed and sitting on the porch, it was not even covered by the cardboard.

They either through it across a fence or dropped it off the truck and rolled it to the door. I have never seen anything like it. I guess since there was a damage claim, UPS decided it was ok to destroy it as well. Only wish they had completed the job and disposed of it.

The printer weighs 65 pounds. Thrown or Dropped? maybe to cut cost, they dragged it behind the truck... that's what it looks like.


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