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UPS and denied claims

Looks as if UPS has a pattern going. I shipped a vintage Gibson acoustic guitar in an original Gibson shipping container well packed with about a mile of bubble wrap. When the guitar arrived with the back broken it took over three weeks of constant calling to get an inspector to check the damage, this after the recipient lost three days work waiting for UPS and the appointments they failed to keep.
The "inspector" agreed that the guitar was well packed so it was obvious since the box wasn't damaged that I had broken the guitar before I shipped it. I'm not an attorney but to me this sounds like defamation of character. CLAIM DENIED. No small claims court for me.
Time for my attorney to get involved.

No matter what kind of material you shipped if you have had issues with the BIG BROWN Turd please post your stories here.


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