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UPDATE (4:45 pm): CFPUA can't find valve needed to make repairs

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THIS INFORMATION IS FROM A NEWS RELEASE SENT TO THE WWAY NEWSCHANNEL 3 NEWSROOM

4:45 Update North Kerr Water System Shut Down

Crews have been unable to isolate a valve necessary to completely shut down water service to facilitate the necessary repair to the water line in the area of North Kerr between Market Street and Infantry.

Crews recommended earlier today that customers boil water if their service was reduced or interrupted in anticipation of this shutdown; failure to isolate the system prevented any significant disruptions in service and therefore CFPUA will be issuing an order to rescind the boil water advisory (to be provided once completed.)

Customers along this corridor DO NOT need to boil their water. Crews intend to continue to locate critical valves to facilitate this repair and it is anticipated that this repair may occur tomorrow. Additional advisories will be issued in accordingly.

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Boil Water Precautionary Advisory for the area(s):
100-1200 N. Kerr Ave, Vester Oaks Dr, Shortfin Dr, Angelfish Ln Minnow
Way, Crawdad Ct, Amberjack Dr, Sunglow Dr, Tabor Ln, Crimson Ct, Indica
Ct, Sagedale Dr, Greentree Rd, Greentree Apartments, Alandale Dr

The water customers of the Cape Fear Public Utility Authority (CFPUA) in the above described area are experiencing periods of low pressure and lor outages in the distribution system due to a main break. CFPUA is presently working to correct the problem in the fastest and most efficient manner.

Periods of low or no pressure in the distribution system increases the potential for back siphonage and introduction of bacteria into the water system. Therefore, CFPUA advises that when water service is restored the residents of the above described area boil their water prior to human consumption or utilize another water source such as bottled water. Human consumption includes all water used for cooking, making ice, drink mixing, food preparation, hand washing, or other means of consumption. Residents should vigorously boil their water for at least one (1) full minute prior to drinking or cooking until otherwise notified by CFPUA.
The Boil Water Advisory shall be in effect until water quality testing has occurred and service is returned to normal. When testing is completed, typically within 24 hours, and service is returned to normal, updates to this advisory will be provided via hand-delivered announcement, posted on our website www.cfpua.org, andlor sent as press release to area media outlets.

A Boil Water Advisory is a public health announcement that the public should boil tap water before drinking it. When issued, the public should assume there is a risk of water being unsafe to drink. Advisories can be issued after: circumstances that compromise the distribution system (e.g., water main break); failure of or substantial interruption in water treatment processes that result in increased turbidity levels or particle counts and mechanical or eqUipment failure; violations of the total coliform rule or the turbidity standard of the surface water treatment rule; or, a natural disaster (e.g., flood, hurricane, or earthquake). http://www.cdc.gov/healthywater/drinking/

Establishments regulated by the New Hanover County Health Department should refer to the County website for additional information at http://www.nhcgov.com/Pages/NHC.aspx.

If you have any questions concerning this Notice, call CFPUA Utility Services at 332-6738.

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WILMINGTON, NC (CFPUA) -- Cape Fear Public Utility Authority crews are responding to a water system emergency repair that will necessitate an emergency shutdown of a waterline on North Kerr Avenue at the McClelland Drive intersection between Market Street and Infantry Drive today Wednesday, April 20, beginning at 11:00 a.m. and lasting approximately 4 hours. It is not anticipated that neighborhoods adjacent to this section of North Kerr will be impacted, however Greentree Apartments will be without service. Utility crews have been working in the area of North Kerr Ave. and McClelland Drive for weeks repairing and replacing wastewater infrastructure.

Excavation at the project site allowed crews to identify the need for this water system emergency repair. This shutdown will result in a loss of water service for customers in this area. Therefore, once service is restored customers in the identified area are being advised to boil their water prior to drinking while the advisory is in effect. Information regarding this shutdown and boil water instructions (also attached) are posted under the ‘Notifications’ section of our website http://www.cfpua.org. Crews are investigating the extent of this shutdown and an additional advisory will be sent once that information has been gathered.

Once the shutdown is complete, some customers may experience periods of air in their lines and possible discoloration. Discoloration is the presence of naturally occurring deposits that have accumulated inside a water pipe and have been loosened during pressure changes within a line. Customers experiencing discoloration are encouraged to run their water until it clears. Water quality testing typically takes 24 hours to complete. Customers will be notified when testing is completed and service is returned to normal.

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