This is a tough job where every customer is drunk and behaving their worst. Steve has saved me from harms way before, and I have seen him be very courteous to some of the rudest people I have ever seen. Every criminal, or person in the wrong always says " I was just minding my own business " Well, thousands of people that mind their own business actually get to walk in and out of the bar with no problems. It's the unruly customers that should just stay home that seem to get in trouble. When they sober up, they want to blame the "bouncer"