First, there are 2 questions or requirements anyone hiring a Contractor should follow.
Get the total estimate in writing. Never front money to a Contractor other than a reasonable "advance". And know in advance where the parts are coming from.
Get a Certifiate of Insurance from the Contractor. No certificate, get another contractor. And NEVER front money to a Contractor before you have a certificate.
Now, the investigative reporting. Are you serious?
"...His business doesn't have an address, either, so there was no way to get in touch with McCarty..." Your reporter's words; not mine.
Surely you jest. Scott, how long must I lead the way?
Go to the North Carolina Secretary of State's website. Hit the icon to look up Corporations. I did and guess what:
Big Daddy's HVAC is an LLC established in 03/2009.
Matthew McCarty is listed as the Managing Member of the LLC.
His legal address is 307 Holiday Drive in Hampstead, NC 28443.
Now his address may have changed since 2009. He's overdue in filing the required annual report. So maybe the consumer starts with the Secretary of State's office & questions why he has not filed his required annual report.
Now the phone number your reporter called. Do a white page google search. It may give you an address; or it may show up as a mobile or cell number. If the latter, for about $5, you can get the current location address for the mobile -- that's normally where the bill is mailed.
And, as it turns out, do a yellow page google search and you will see 910-231-5542 is listed as the business number and it is a cell phone.
Surprise. There's another reason for concern. Most contractors have a business phone number other than cell; it may just be a home number; but they have another number.
Scott -- do you have the nerve to allow this one to post?
More information about formatting options