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CSM

I'm in customer service and i do agree that some places are lacking customer service. But also you dont know what we go through to help our customers. We get cussed at and yelled at on a daily basis. I am great at my job. I always have a smile on my face and am always very polite with my customers. The way customers talk to us though is just awful. They dont think about the employee one bit. I dont mind helping my customers but i do mind being cussed at and being tols and treated like the whole entire issue in my fault. There is alot that goes on in a business and we cannon control everything that happens. All i ask for is that when you are speaking with someone in customer service, please, dont lose your temper. You wouldnt want someone cussing and yelling at you everyday.

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