Cause they do the same to their insured as well. I've been waiting months to get back surgery I need after a fall at home in January. BCBSNC answer so far has been take narcotic pain meds and PT which my Neurosurgeon made clear to them wasnt an option I have a grade 4 at minimum tear in the disc between two vertebrae and Deg disc issues it isn't going to magically heal on it's own and even a partial healing would only leave me susceptible to further injury if not surgically repaired. I'm not some old fart I'm 37 yrs old and want to be a productive member of society again but for some reason BCBSNC thinks its ok for me to pop pills and be in pain and useless and collect crappy disability checks instead of a regular pay check as long as they get their money they dont care about you or paying claims no matter what they say and their commercials on TV acting like they care about their "members" are nothing but false advertising as far as I'm concerned. If anybody from BCBSNC cares to respond be my guest you have my contact info in Raleigh I'm sure on my account.
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