Most commenting here are clueless. They are looking for a punching bag, and too stupid to grasp the facts. And, they really know nothing about the organization they demonize. Ms. Gallinaro is/was the Chief Operations Officer. That means, she managed three superintendents...drinking water, wastewater, and stility services. She had no hand in the billing, the rate increases, or any customer service issues. Those areas (especially utility services) have been in repair mode since CFPUA was organized.
Is the state of CFPUA's infrastructure better off than it was 3 years ago? Yes. Is it great? No. We're talking decades of neglect, and rate increases, while folks scream bloody murder, have all gone to fix a broken system, develop an asset management program, organize CFPUA strategically for the future...and on and on.
The CFPUA is fast becoming an organization that folks could be proud of...if they were bright enough to really understand the details.
Go drink your beers and come back with some more witty posts.
Ms. Gallinaro probably can't leave this hick-town fast enough. You still have Authority Board Members (developers and real estate connections) that feel this organization exists to help them sell real estate to their useless land (by extending water/sewer connections to swamps)!
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