The 911 dispatcher is just doing his job do you know whats its like to get that phone call and be as calm and collected as he was? These are people that have a job to do and most do it well, there is a long list of questions that need to be asked in any situation and there is not much time to think in this situation they have to act because a life is in their hands and dont forget that these are the people who save lives and deal with this kind of stuff on a daily basis! No one kicks the mop out of your hand (guest at 1:52 pm) so dont try to tell other people how to do their job!!
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