I agree with you it seems a bit overkill...however 911 follows a medical protocol that is used nation wide by a vast majority of large agencies. And when you are dealing with an adrenaline rush, fear and anxiety a person may appear awake and actually not be, they may appear to be breathing when they in fact are not. The protocol is setup to help assist EMS responders with what they will need to take off the truck when they get on scene. The entire protocol can be answered in less that 90 seconds in most cases...but thats when you have a completely calm collected person on the other end of the phone who is willing to just answer the questions. Sometimes it takes several minutes to get through the protocols and while that seems frustrating (and it is at times) it is a very important diagnostic tool for the responders who are not yet on scene.
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