WILMINGTON, NC (WWAY) -- Cape Fear Public Utility Authority Customers in a New Hanover County neighborhood are advised to boil their water before using it. Customers in the Laurel Ridge subdivision near Carolina Beach Road reported a loss of service or low water pressure Monday night.
CFPUA crews have found the problem. It is a line break in a wooded area behind the Laurel Ridge subdivision. CFPUA believes a lightning strike may have caused the problem. Crews worked throughout the night and restored service to all customers by about 6:30 a.m.
Once service is back, customers should boil their water prior to human consumption or utilize another water source such as bottled water. Human consumption includes all water used for cooking, making ice, drink mixing, food preparation, hand washing, or other means of consumption. Residents should vigorously boil their water for at least one full minute prior to drinking or cooking until otherwise notified by CFPUA.
The Boil Water Advisory shall be in effect until water quality testing has occurred and service is returned to normal. When testing is completed, typically within 24 hours, and service is returned to normal, updates to this advisory will be provided via hand-delivered announcement, posted online at www.cfpua.org and/or sent as a news release to area media outlets.