They don't deserve squat!! They are the rudest people ever! Pay your bill, they're rude~ Call about a water leak, they're rude and don't know what's going on! And yes they can be replaced, EVERYONE is replaceable!! They need a nice HUGE turn over! Where's the customer service skills? Obviously it's NOT a requirement for them when they are serving the public. We're at their mercy and I can't stand it. and the moron that made the comment about NHC getting bonuses, it was NOT a bonus nor a cost of living adjustment, it was MERIT, not everyone received one. I have never heard ONE good thing come out of CFPUA!!
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