I personally know 4 teachers that deal with special needs children on a daily basis and know of the experiences they have encountered. If this lady was indeed a teacher in these circumstances, she would know better than "understanding" their sometimes violent behavior will not prevent or deter it in any fashion.
The use of acute reading comprehension allows one to pick out conflicting statements. That's exactly what I did and why I made the recommendation. She simply doesn't have a clue of the reality in some of those classroom situations and tends to compare the use of the room as some sort of asylum-like punishment. It's a "cool-off room".
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