What other business can go back 3 years and bill you for THEIR MISTAKES. I feel I'm being held hostage by them. I can't say anything about how they handle (poorly) the business of selling me a product which I have to have. Since their beginnngs, they have been out of control and the consumer has to pay for it. Does the head guy get a bonus on the amount of monies brought in? It certainly can't be on performance!
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