Yes, 8 million dollars is a lot of money injected into the local economy. I’ll give you that. It’s definitely a lot more than the 2.5 million that I used in my example, but let’s examine those two numbers for a minute. How much of the 8 million dollars is disposable income? In your example you get 400 people all making $20,000/year. That’s 400 people that, besides the local grocery stores, aren’t going to add a lot of business to the local economy. You have 400 people that will rarely eat out, rarely visit movie theaters, rarely shop for items other than necessities, and rarely do any of the things that people with a better income do. These people won’t be buying houses, shopping for new cars, starting families, etc. With my example you have 50 people that are going to breathe life into the economy. They are going to start families, buy houses, shop for new vehicles, buy furniture, and do all of the other things at a far higher rate than the people making $20,000/year. While my dollar amount was actually lower, the effect it has on the community as a whole is more.
Also, for the 8 million dollars to ever happen, the company has to triple in size. Add 400 people. This is something that I never see happening. Now let’s take a look at the broken part.
When you offer health insurance but don’t pay your employees enough to afford it, that’s what’s broken.
When supervisors leave, taking entry level positions elsewhere, because it pays more money, that’s what’s broken.
When 5 years at the company gets you $2.13/hour more than someone working their first day, that’s what’s broken.
When your supervisor gives you the highest review possible and it translates to an 18 cent raise, that’s what’s broken.
When you have people working for over 6 years that are still yet to see $30,000/year, that’s what’s broken.
When you put a person in charge of training people and still pay them the same as the people they are training, that’s what’s broken.
When you have full time employees working second jobs just to make ends meet, that’s what’s broken.
When someone puts in their two week notice and the lose all their commission and vacation time, that's what's broken.
When you stress the importance of building a relationship with a client but then fail to keep those clients’ main contacts for much more than six months at a time, that’s what’s broken.
When you watch people who have been with your company for more than five years walk away because you aren’t willing to pay them what they’re worth, that’s what’s broken.
When you talk about 30% yearly growth meeting after meeting but fail to reward the employees that helped create that gain with the raises they deserve, that’s what’s broken. (Oh, and just a side note on this one. That constant growth doesn’t have anything to do with the fact that the economy is in the tanks right now and people are going back to college in record numbers, filling schools to beyond capacity, does it?)
When you lay off people due to budgetary reasons and then turn around and buy a company plane, that’s what’s broken.
When the CEO cancels sales trips so he can take the company plane to the Bahamas, that’s what’s broken.
When you’re more concerned about developing the next product than you are about making sure the last one works correctly, that’s what’s broken.
This business can’t keep going like this. Especially if it wants to go worldwide like they claim. They have to build a better foundation first and that starts with treating their employees with respect, paying them for their wealth of knowledge, and stopping the mass turnover so you can build relationships with clients. Do you really think that clients will want to stay with a business when they talk to a different person every time they have an issue? How long do you think it will be before that turn-over rate starts happening with clients? This company is trying to put the cart before the horse, but all the horses are leaving. If this keeps up all they’re going to be left with is a shiny new cart with nobody to pull it.
I know this is probably falling on blind eyes and deaf ears. I’m just some lowly person who entered orders, helped clients and students with their issues, worked the ticket queue in IT, trying to figure out whose issue were most important so it could be dealt with soonest. I may not be there anymore but I know there are a hundred more like me. The difference between the haves and have-nots are huge. Your full time people need to make more money. I know this affects the bottom line. Maybe you have to hold off on buying a new car every three years instead of two, maybe your 2nd house is a little smaller, maybe you only buy $5000 rugs instead of $10,000 ones, maybe all the trophy wives, hand-picked from the company pool have to do a little house work, instead of having it done by the building maintenance crew. I really don’t know the formula. I just know that it has to happen for this company to do what it says it wants to.
For more stories of satisfied ex-Branchers check out the link here: http://www.glassdoor.com/Reviews/Castle-Branch-Reviews-E381818.htm
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