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OIB 911 Operator

It seems 911 call takers have been getting tremendous amount of heat this week some justified, some not. Everyone needs to ease off the New Hanover County call takers involved in the shooting because it seems they did everything correctly allowing emergency personnel to react swiftly, safely, and flawlessly. With that being said, the lady who is heard taking the now infamous 911 call involving with the OIB fire has some serious issues. It seems she only has a loose grasp on the English language making her very hard to understand and perhaps if she had spent less time trying to lecture the gentleman calling and more time listening she could have gotten the call out more efficiently.


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