PENDER COUNTY, NC (WWAY) -- Heating and air technicians across southeastern North Carolina are working overtime to make sure you stay warm despite the cold.
Technicians say that's why it is important to make sure you properly maintain your units. That includes changing filters. They also say sometime what you think is a problem may not be.
"The biggest problem is that with the temperature that we have been having," Mark Mills of Tim's Heating and Air said. "With the very low temperatures, with the rain, snow and ice is everybody has been having problems thinking that their units have been messed up."
Mills has worked on heating and air conditioning units for more than 30 years. He says on a normal day his company averages anywhere between 10 and 15 service calls, but on days like this they expect that number to triple.
"We have had calls today and especially last week when it snowed and we had all the ice" Mills said. "Everybody thought their units were messing up, because they did see them iced up and it wasn't holding the temperature like it generally did. The temperature would drop a couple of degrees when this happens, and the more often this happens the more often it will do it."
Mills says in most situations people spend money on a service call they do not actually need, but he says his teams will be working throughout the storm to make sure you stay warm.
"We are not really accustomed to these 14 and 20 degree days, so there are flukes to us around here so these this does happen more often the colder it gets," Mills said.