I don't think this man went to news for freebies. I think the thing he was upset about is the way he was treated. If you could not help fine I understand they might not be able to lower the price but you can do it nicely. They could have given them some ideas where they could get a cheaper one. They did not have to call him a liar. I don't think anyone wants to tell people they lost their jobs just to get something extra that they don't need. I had to go get help from salvation army to get help for xmas last year so my family was doing good up til a month ago. The sign up was over but I tried calling and because I did not know I would need help in oct-beg nov I was told they could not help me very rudely. I am not mad because they can't help but people should not talk to other people so rudely. I don't talk to people that way and I don't think they should neither